Clinical trial support services

We work across the full spectrum of clinical trial support, from early feasibility through to delivery:

Feasibility and site identification

Accurate patient population searches using cleaned, GDPR-compliant data, not raw GP lists. We work with experienced research nurses at site to validate numbers, apply realistic recruitment algorithms and identify both established and research-naïve sites. Our Medacy network provides direct access to primary care across England.

Patient recruitment and retention

Dedicated research nurses deployed to support patient identification, consent and engagement at site level. We build in domiciliary visits where needed to maintain patient participation and reduce drop-out rates. Our sites consistently outperform non-CHASE sites on recruitment targets.

Clinical research team staffing

Rapid recruitment of Clinical Research Nurses, Safety Sub-Investigators, Study Coordinators and other specialist clinical research professionals. We combine proactive headhunting with an extensive network to fill roles at pace, typically within weeks, not months.

Site and project management

Dedicated Project Managers who ensure studies stay on time and on budget, liaising with principal investigators, managing query resolution and providing the sponsor with clear, consistent oversight from set-up to close-out.

Research-naïve site development

We identify and engage GP practices and NHS sites that have not previously participated in clinical research, bringing fresh patient populations and reducing competition from concurrent studies. We collaborate with NIHR networks and ICBs to open up new research capacity.

What makes CHASE different for clinical research

Primary care access through Medacy

Through Medacy, our sister company, we employ over 60 pharmacists who work directly in GP practices, PCNs, and hospital trusts across England. That clinical presence gives us access to patient populations, prescribing data and practice relationships that other clinical trial support organisations cannot match.

Accurate feasibility from day one

We don’t accept raw patient numbers at face value. Our research nurses clean patient lists at site, apply real-world recruitment algorithms and validate data before it reaches the sponsor, generating feasibility figures you can use to build a recruitment plan.

Speed without compromise

We have hired complete clinical research teams in 16 working days. Our multi-channel sourcing approach, proactive LinkedIn outreach, specialist job boards, and internal CRM mean we move fast while maintaining the quality controls that clinical research demands.

NHS knowledge built in

Our teams understand how NHS sites operate, the pressures on practice staff, and how to work within NHS governance frameworks. That reduces friction at site, accelerates set-up and keeps recruitment on track.

Consistent outperformance

Across our supported studies, CHASE clinical sites have consistently enrolled more patients than non-CHASE sites and resolved queries faster. We don’t just staff studies, we actively drive their success.

Delivering a pivotal respiratory trial three months ahead of plan

The challenge

An international pharmaceutical company needed support with patient recruitment and retention for a pivotal COPD respiratory study. Feasibility accuracy, time-sensitive delivery, cost management and recruitment across both primary and secondary sites were all critical requirements.

Our solution

CHASE deployed 14 dedicated research nurses, project managers and study facilitators across primary and secondary sites. We conducted on-site feasibility to build accurate, GDPR-compliant mailing lists, reducing screen fail rates from the outset. Domiciliary visits were built into the model to maintain patient engagement throughout the study. A dedicated Project Manager ensured cost efficiency and end-to-end delivery oversight from set-up to close-out.

115%

of recruitment target achieved at CHASE-supported sites

25%

more patients enrolled per CHASE site vs non-CHASE sites

3 months

ahead of client’s original plan

3.5 days

faster query resolution at CHASE sites vs non-CHASE sites

“The collaboration with CHASE was instrumental in ensuring the study could be delivered on time and on budget. In addition, CHASE facilitated, through site networks and agile research nurse placements, the delivery of the UK recruitment target three months ahead of plan.”

Head of Clinical Operations

UK and Ireland
Read the full case study

More from our clinical trial work

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