CHASE works directly with NHS commissioners, including Integrated Care Boards (ICBs), NHS trusts, Primary Care Networks (PCNs) and GP practices, to design and deliver clinical services and public health programmes that address real population health challenges.
ICBs are under pressure to make the shift from sickness to prevention a reality. Improving vaccination rates, expanding screening programmes, reducing health inequalities and meeting the commitments set out in the 10-year plan and the medium-term planning framework are all priorities that require delivery capacity primary care does not always have.
CHASE works as a directly commissioned partner, taking on the design, staffing and operational delivery of programmes that primary care does not have the headroom to run itself. Our programmes are built around clearly defined patient pathways, underpinned by real-world evidence of what works. Where a model has been proven in one ICB, it can be adapted and redeployed in another, with adjustments for local demographics, deprivation patterns and community need. We are CQC-regulated, NICE-aligned and experienced at working within NHS governance frameworks. We have already helped NHS colleagues contact over one million patients through our recall and outreach programmes.
We do not deliver activity and move on. Every program targets and is built to improve population health outcomes, support practices in meeting their quality and performance targets and leave behind stronger processes and capabilities than we found.
Our NHS-commissioned work spans public health, screening and primary care support. Every project is designed around what the NHS actually needs, and built to leave a sustainable legacy, not just deliver short-term activity.
Proactive outreach to patients who are overdue for vaccination, screening or clinical review. We go beyond automated messages: our trained teams engage patients person-to-person, addressing hesitancy and removing barriers to attendance in their preferred language, where needed.
Enhanced programmes designed to improve uptake in priority populations, including children, adults with long-term conditions and communities where health inequalities are greatest. Built around evidence-based patient pathways, person-centred, multilingual, and embedded in practice workflows to minimise burden on GP staff.
Enhanced call and recall programmes for national screening initiatives, including cervical screening, specifically designed to engage patients who have not previously been screened. A particular focus on reducing health inequalities by reaching communities where uptake has historically been lowest.
Deployment of prescribing clinical pharmacists and other clinical professionals into GP practices and PCNs to address specific capacity pressures, including medicines optimisation, chronic disease management and more.
Targeted programmes addressing population health priorities identified by ICBs, including health inequalities reduction, prevention initiatives, condition-specific awareness and early intervention.
CHASE is regulated by the Care Quality Commission, enabling us to provide and manage healthcare staff in both home and hospital settings. NHS commissioners can contract with confidence that quality and safety standards are embedded throughout our delivery.
Through Medacy, our sister company, we employ over 60 pharmacists working directly in NHS practices, PCNs and hospital trusts across England. We also recruit and deploy nurses, clinical facilitators and programme managers at pace.
Our programmes are designed in line with NICE guidelines and quality standards, built around defined patient pathways and underpinned by real-world evidence of impact. Our immunisation model directly operationalises NICE Guideline NG218 and Quality Standard QS145, including multilingual outreach and preferred contact method follow-up. Where a model has been proven in one setting, we can adapt and redeploy it with adjustments for local need.
Our programmes are specifically designed to reduce health inequalities by engaging communities that standard recall systems consistently miss. Multilingual facilitators, culturally appropriate outreach and first-language engagement mean we reach the patients most at risk of being left behind, and the real-world evidence from our programmes demonstrates the impact of this approach.
We don't just deliver activity and leave. Every programme is designed to build capability and embed processes that practices and NHS teams can sustain long after the contract ends.
Vaccination is one of the most effective public health interventions, but in England rates are falling. An ICB commissioned CHASE to address this challenge.
"The CHASE Team have worked with us to design a process that fits our practice's needs, using their experience running successful recall programmes. This support has meant that practices are optimising vaccination uptake of important programmes, such as child immunisations."
Chief Nurse
"General Practice is exceptionally busy, which means this service has provided important support to help us make sure that our patients are given every opportunity to access care and be protected. The CHASE team have time to engage with our families and explore concerns around hesitancy. It has been an important piece of work when engaging with patients from diverse backgrounds."
Clinical Director
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